Privacy Policy
INTRODUCTION
Welcome to our privacy notice.
We respect your privacy and are committed to protecting your personal data. This privacy notice explains how we collect, use, disclose and safeguard your personal data when you visit our website, as well as your privacy rights and how the law protects you.
This notice applies regardless of where you access our website from.
- IMPORTANT INFORMATION AND WHO WE ARE
Purpose of this Privacy Notice
This privacy notice explains how we collect and process your personal data through your use of this website, including when you:
- purchase products or services;
- sign up to our newsletter;
- request information;
- take part in promotions or surveys; or
- otherwise interact with us.
This website is not intended for children under the age of 16 and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notices we may provide on specific occasions.
Controller
Salterns Marina Limited is the controller and responsible for your personal data (referred to as “we”, “us” or “our”).
We have appointed a Data Protection Officer (DPO).
Contact Details
Salterns Marina Limited
40 Salterns Way
Lilliput
Poole
Dorset
BH14 8JR
Company Registration Number: 00957868
Email: DPO@salterns.co.uk
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns first.
Third-Party Links
This website may include links to third-party websites, plug-ins and applications. We do not control these third-party websites and are not responsible for their privacy statements.
- THE DATA WE COLLECT ABOUT YOU
We may collect, use, store and transfer the following types of personal data:
- Identity Data: name, title, date of birth
- Contact Data: address, email, telephone numbers
- Financial Data: payment details
- Transaction Data: details of products and services purchased
- Technical Data: IP address, browser type, device information
- Profile Data: preferences, feedback, account details
- Usage Data: how you use our website and services
- Marketing and Communications Data: your preferences
We may also collect aggregated data which does not identify you.
We do not collect special categories of personal data.
- HOW IS YOUR PERSONAL DATA COLLECTED?
We collect data through:
Direct interactions
You may provide data by:
- filling in forms;
- corresponding with us;
- purchasing services;
- subscribing to communications;
- entering promotions.
Automated technologies
We collect Technical Data using cookies and similar technologies.
Third-party sources
We may receive personal data from third parties such as:
- service providers;
- analytics providers;
- publicly available sources.
- HOW WE USE YOUR PERSONAL DATA
We will only use your personal data where the law allows us to. Most commonly, we rely on:
- performance of a contract;
- legitimate interests;
- legal obligations;
- consent (for marketing and cookies where required).
Marketing
You will receive marketing communications if you have requested information or purchased from us and have not opted out.
We will obtain your consent before sharing your data with third parties for marketing.
You can opt out at any time.
Cookies
We use cookies and similar technologies. Where required, we will obtain your consent before placing non-essential cookies. You can withdraw consent at any time. Please see our Cookie Policy for more details.
Automated Decision-Making
We do not carry out solely automated decision-making that produces legal or similarly significant effects.
- DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data with:
- Internal third parties;
- External service providers;
- Professional advisers and regulators;
- Original Equipment Manufacturers (OEMs) where required for warranty, repairs or product support;
- Third parties in connection with business transfers or restructuring.
All third parties are required to respect the security of your personal data.
- INTERNATIONAL TRANSFERS
Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, including:
- UK International Data Transfer Agreement (IDTA);
- Standard Contractual Clauses (SCCs);
- UK Extension to the EU-US Data Privacy Framework (where applicable);
- Transfer risk assessments.
- DATA SECURITY
We have implemented appropriate security measures including:
- encryption;
- access controls;
- system monitoring;
- staff confidentiality obligations.
We have procedures to deal with suspected breaches.
- DATA RETENTION
We retain personal data only as long as necessary.
Typical retention periods include:
- customer data: up to 6 years (legal requirement);
- marketing data: until consent is withdrawn or inactivity;
- enquiry data: up to 12–24 months.
We may anonymise data for research purposes.
- YOUR LEGAL RIGHTS
You have the right to:
- access your data;
- correct your data;
- request erasure;
- object to processing;
- restrict processing;
- request transfer of your data;
- withdraw consent.
You can exercise your rights by contacting us at DPO@salterns.co.uk.
We aim to respond within one month.
UPDATES TO THIS POLICY
We may update this privacy notice from time to time. Please check this page periodically.
CONTACT
For any questions about this privacy notice or your data, please contact: